Sample Faq

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

What is included in Technical Support?

Technical Support is provided to assist users with technical problems and with ‘how do I …’ product usage questions (e.g., ‘how do I export my simulation results to Excel’). Technical support is not intended to be project specific (i.e. not ‘help me create a new...

Can I get help with Modelling?

Modelling Support is available to assist users to develop or refine project models using the software, or to interpret project modelling results. Modelling Support can be requested via email and on-request Gridcognition can provide an estimate of the time required for...